Holding to its core, entrepreneurship, Universiti Malaysia Kelantan (UMK) sticks to the values of creativity and innovation, transparency, and professionalism in the development of unique, relevant, and unlike human capital. UMK is determined, committed and sworn to implement all the rights enshrined for all its customers in a professional manner, with ethics and integrity:
Student
Providing a quality education based on global standards that guarantees excellent career opportunities in all fields of expertise
Staff
Creating a conducive working environment to enable staffs to show all their capabilities towards excellence with incentives and remuneration system and provide staffs opportunities to strengthen their career path at par with other institutions.
Community and Industry
Making UMK relevant to the community in an effort to strengthen the socio-economic, cultural, and solidification of identity and nation, while ensuring UMK becomes a reliable partner to intensify the generation of economy and create employment opportunities for graduates.
Country
Providing a high-quality workforce with knowledge and skills, and possessing entrepreneurial attributes that can penetrate all aspects of the nation's workforce needs.
Feedback/Enquiry/Complaints
Acknowledge receipt of complaints, suggestions, and/or enquiries relating to the University services within 24 hours. Take action on complaints, suggestions, and/or enquiries relating to the University services within five (5) working days.